105% Price Guarantee and Competitor's Coupon policy
We’re so confident that we offer the lowest prices on contact lenses, we’ll refund you 105% of the difference if you find a lower currently advertised price online. That is, we’ll match any legitimate online competitor’s standard price and give you an additional 5% of the difference*! So, if you buy 5 boxes of your favorite contacts from us for $100, and another legitimate website sells them for $90, we’ll gladly refund you the $10 difference PLUS an additional 5%. We’ll even accept coupons from other legitimate online contact lens retailers.
Simply follow the instructions below to receive your credit:
- Place your contact lens order on LensWorld.com.
- Contact our Customer Service by e-mail at CS@lensworld.com
- In your e-mail, provide our Customer Service with the following pieces of information:
- Your order number.
- The website where the lower priced lenses are advertised.
- If you have a valid coupon from another website for the same product, please provide proof of the coupon code, discount amount, and expiration date by providing the competitor’s email, a link to the coupon, and/or demonstrating that the coupon works.
- A Customer Service Representative will verify the lower price or coupon.
- If it meets our terms and conditions listed below, we will issue a credit of 105% of the difference between our price and the competitor's.
- Credit will be applied to the credit card that you used to purchase your contact lenses approximately 3 weeks after your order ships.